FAQs

Frequently Asked Questions

Are Sleet Care products suitable for my skin type?

Our formulas are made for most skin types. Each product page lists its key ingredients and directions. If you have very sensitive skin or a skin condition, please do a patch test first and consult a dermatologist.

How should I do a patch test?

Apply a small amount on your inner arm or behind the ear and wait 24 hours. If there is no redness or irritation, the product is usually safe to use on your face.

Can I use the serum and cream together?

Yes. Apply the serum first on clean skin, let it absorb, then follow with the cream. Use sunscreen during the day, especially when using brightening products.

When will I see results?

Results depend on your skin and how regularly you use the product. Most customers notice a difference with consistent daily use over a few weeks.

Do you offer Cash on Delivery?

Yes, Cash on Delivery is available all over Pakistan.

How long does delivery take?

Delivery usually takes 3–5 working days after your order is confirmed and dispatched. See our Shipping Policy.

Can I return or exchange a product?

If your product arrives damaged, leaking or incorrect, contact us within 7 days. See our Return & Exchange Policy.

How can I contact you?

WhatsApp or call +92 300 8662833 or email sleetcare@gmail.com (Monday – Saturday, 10 AM – 7 PM).